Frequently Asked Questions
Booking & Pricing
How do I book a ride?
Message us on WhatsApp or call +1 (942) 880-1970 with your pickup, drop-off, and date. We'll confirm availability and pricing right away.
Why don't you list prices on the website?
Every trip is a little different, so we quote based on your specific pickup, drop-off, date, and group size. Use the fare estimator on our homepage or message us for a same-minute quote.
Do you take same-day bookings?
Sedans offer same-day availability on select routes. Vans and Rideshare seats are best booked in advance.
Private Rides
Is the price per person or per vehicle?
Per vehicle — everyone traveling together shares the one price.
Can I choose between a van and a sedan?
Yes, let us know your group size and we'll recommend the right vehicle.
Rideshare
Can I book a single seat?
Yes — Rideshare is priced and booked per seat, so solo travelers don't pay for a full vehicle.
What if my route isn't scheduled today?
Message us — we'll let you know the next scheduled departure or suggest a Private Ride instead.
Routes & Service Area
Which airports do you serve?
Toronto Pearson (YYZ), Montreal-Trudeau (YUL), Ottawa (YOW), and Detroit Metro (DTW), plus intercity trips to Windsor, Niagara Falls, Montreal, and Ottawa.
Do you serve Detroit Metro (DTW)?
Cross-border service to Detroit is available on a per-trip basis — message us to confirm current availability.
What are your hours?
24/7 by appointment. Same-day sedan availability varies by route.
Trust & Safety
Are you licensed and insured?
Yes — Mesk Transport is licensed and insured for cross-border and intercity transport.